FAQ


+What’s the difference between Basic Editing and Professional Retouching?

Basic Editing covers the essentials: exposure correction, color temperature & balance, tint, balance of highlights, midtones, and shadows, contrast and clarity, and light blemishes. It's the post-production process that allows us to keep the cost down and the turnaround time faster for the customer. Editing an image with basic editing is about a 10-minute process per person.

Professional Retouching fixes all of the above and then goes a step further, and usually applies to physical cosmetics versus adjustments to the environment. It covers things like bags under eyes, lightening up or removing wrinkles, removing flyaways, specific adjustments to highlights and lowlights, and skin smoothing to name just a handful of aspects.

One more thing: There are things (call them “imperfections”) we can fix/edit quite simply that are "native" (as in, don't require us to take a bunch of additional steps for editing) to the software we use for post-production image processing (basic editing). Then there are things that are a bit more complicated, extensive, and time-consuming to edit and require more work to fix (professional retouching). We are firm believers that people are just perfect the way they are, but also recognize that in a digital world full of avatars and profile pics, it really is important to look your best. Even a little bit of editing can go a long way.

+What is Live Image Preview & Selection?

Live Image Preview & Selection is a faster, more efficient way to view and select your images over the traditional digital proofing and selection process. It takes the hassle out of what is almost always an unnecessarily time-consuming proofing process and incorporates it right into the headshot session itself. In other words, when you come to the studio for your session (or if you're a business we come to you), we have our computer set up and the camera connected to the computer so when we take your picture the images transfer directly onto the computer (and thus, the computer screen, for viewing). From there, we’ll review your images with you one-by-one. You get the expertise of the photographer walking you through how to view and interpret your images and the aesthetic might translate to those looking at it. Depending on group size and specific needs of the customer or client, it can takes an additional 5 to 15 minutes extra per person to do it right.

Digital Proofing means we will send you "proofs" after the shoot to review and select. You will get a link to review your watermarked proofs taken during your session. From there, you would select the images you want and we will edit and send the final high-resolution images to the customer. This isn’t necessarily a bad choice, but generally speaking, it means a lot of time spent on email correspondence and back-end logistics.

One more thing: We recognize too that sometimes jumping in and out for a quick headshot is really all that's needed, which is why we don't require live previewing. It's really just a matter of preference for the customer and gives them a little more guidance on how to view and select final images.

+Is it possible to add more add-ons after booking or during the shoot?

Yep! You are more than welcome to purchase add-ons in advance, during the time of your session, or after. Add-ons like Live Image Preview & Selection or Additional Outfit Change should probably be purchased before the time of your session since they require more time. If there is a session after yours and we run out of time, we can’t move or delay that next session, so we recommend purchasing those in advance. For things like Professional Retouching or Additional Images, you can buy those for as long into the future as you wish.

+Can we tip our photographer?

Sure! If you want to tip your photographer, you can do this when you book, during checkout, or when we send you a final invoice or close out your session. 100% of tips go directly to your photographer for their hard work. If you prefer another way, good ol’ fashion Venmo works too. Just be sure to talk to your photographer after your session.


 

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